Terms of Service

1. Introduction

These Terms of Service ("Terms") govern access to and use of the website www.cc-bank.com and certain services made available by Continental Capital Bank Ltd. (the "Bank", "we", "us", or "our").

The Bank is incorporated in the Commonwealth of Dominica and operates in accordance with applicable laws and regulatory requirements.

By accessing the Bank's website or using services provided by the Bank, you agree to be bound by these Terms.

2. Informational Nature of Website

The information provided on the Bank's website is for general informational purposes only and does not constitute financial advice, investment advice, or an offer to provide financial services in any jurisdiction where such services would be unlawful.

Access to certain services may be subject to eligibility requirements, regulatory approvals, or contractual agreements.

3. Eligibility and Account Relationships

The Bank may establish customer relationships with individuals or legal entities subject to applicable legal and regulatory requirements.

The Bank reserves the right to:

• accept or decline customer relationships
• request documentation or verification
• impose limitations on services

All customer relationships are subject to applicable onboarding, compliance, and risk assessment procedures.

4. Regulatory Compliance

The Bank maintains policies and procedures designed to comply with applicable Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) regulations.

Customers may be required to provide identification documents, beneficial ownership information, or other documentation as part of customer due diligence procedures.

The Bank reserves the right to refuse or terminate services where regulatory or compliance requirements cannot be satisfied.

5. Financial Services and Third-Party Providers

Certain services may be provided in cooperation with authorized third-party partners, which may include:

• payment processors
• card program providers
• issuing banks
• settlement partners
• financial service infrastructure providers

Such partners may process transaction information where necessary to facilitate payments, settlements, or compliance procedures.

6. Monitoring and Risk Management

The Bank maintains internal monitoring procedures designed to detect unusual or suspicious activity.

Where appropriate, transactions may be reviewed, delayed, or declined for security or regulatory reasons.

The Bank reserves the right to request additional information regarding transactions where required by law or internal risk policies.

7. Suspension or Termination of Services

The Bank reserves the right to suspend, restrict, or terminate services where necessary, including in cases involving:

• suspected fraud or financial crime
• violation of these Terms
• regulatory requirements
• security or operational risks

Such actions may be taken without prior notice where required by law or regulatory obligations.

8. Changes to Services

The Bank may introduce, modify, suspend, or discontinue services offered through its website or related platforms.

This may include changes to:

• service features
• operational procedures
• service availability

Where appropriate, the Bank may provide notice of material changes.

9. Intellectual Property

All content on the Bank's website, including text, logos, design elements, and software, is the property of the Bank or its licensors.

Users may not reproduce, distribute, or exploit such materials without prior written authorization.

10. Website Availability

The Bank aims to maintain reliable access to its website and services; however, availability cannot be guaranteed at all times.

Temporary interruptions may occur due to:

• maintenance
• technical issues
• security considerations
• regulatory requirements

11. Limitation of Liability

To the maximum extent permitted by law, the Bank shall not be liable for:

• indirect or consequential damages
• loss of profits or business opportunities
• service interruptions beyond reasonable control

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

12. Privacy

The collection and processing of personal data are governed by the Privacy Policy available on the Bank's website.

Users are encouraged to review the Privacy Policy for information regarding the handling of personal data.

13. Changes to the Terms

These Terms may be updated periodically.

Continued use of the Bank's website following updates constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Dominica.

15. Contact Information

Continental Capital Bank Ltd.

40 Kennedy Ave.
Roseau
Commonwealth of Dominica

Email: legal@cc-bank.com